FAQs

If you’re new to 5-a-day TV you might have lots of questions. Don’t panic, we’ve put together a list of the most commonly asked.

Simply click on the question to see the answer. If your question is not listed feel free to Contact Us, or email us directly at [email protected].

How do I renew?

A month before your subscription is due you will receive a renewal notification email and invoice. Simply pass on the invoice to your accounts department for payment, avoiding any break in service.

Can my pupils access 5-a-day from home?

Yes. For an extra £4.58 per month (per school) your pupils can access from home a selection of videos from your school’s 5-a-day TV account.

Is technical support available?

Yes of course. If you have any problems, questions, or suggestions please Contact Us, or email us at [email protected]

Is 5-a-day TV available offline?

Unfortunately not; all 5-a-day routines stream directly from the internet. We recommend a network speed of 10mbps or more. However it will run successfully on slower systems.

Do teachers have to join in?

It’s not compulsory, but we’re sure they’ll enjoy 5-a-day as much as the pupils. It’s so easy, anyone can join in!

Do teachers need any special training?

No. All our routines are fully demonstrated on screen by our trained instructors. All teachers need to do is log in, click play, and join in the fun!

Can I speak to a school that already has 5-a-day?

Yes. If you would like speak to other schools or teachers about the effect that 5-a-day has had on their school, please Contact Us and we’ll put you in touch with a school in your area that is already enjoying 5-a-day.

Do I need to take my class into the hall to do 5-a-day?

5-a-day is designed specifically for classroom use. All the routines can be performed behind the pupil’s desks, and there is no need to change into a PE kit. However if you have white-board/projection facilities in your school hall you could start the day with a 5-a-day session for the whole school!

What age and ability is 5-a-day suitable for?

5-a-day is for primary/elementary (K-6) schools. It can be used across Key stages 1 and 2. The routines are graded for difficulty, but can all be used by all abilities. 5-a-day has also been used with great success in SEN schools. To find out if 5-a-day is suitable for your class simply try out the full-length routines available in the Free Demo.

My School is outside the UK, can I still subscribe?

Most definitely. Schools from all over the world subscribe to 5-a-day TV. Unfortunately we cannot accept purchase orders for international orders, but you can pay online using a credit card. There is no VAT to pay on purchases from outside the UK.

How do I pay for 5-a-day?

If you would like instant access to 5-a-day TV, payment can be made online with a credit card or with a valid pre-authorised purchase order number. Your login codes and invoice/receipt will be emailed automatically. If your accounts department requires orders to be printed, signed and faxed before issuing purchase order numbers, you can choose this option during the sign-up process. Your account will then be activated within 3-5 working days of receipt of order. Subscription to 5-a-day TV is a 12-month contract, payable yearly in advance.

How do I subscribe?

Click the Sign Up button on the right and follow our three easy steps. You will be asked to enter details about you, your school, and your preferred method of payment. On completion your school access codes and invoice/receipt will be emailed to you.

How much does 5-a-day cost?

5-a-day costs just £20 per month for a whole school. That’s just £240 + VAT for the year. You can upgrade to include Home Access for all pupils for just an extra £4.58 per month. The total yearly cost with Home Access is just £295 + VAT.